Shipping Policy

Shipping Policy

1. Shipping Locations

We currently ship within the United States and to select international destinations. If your country is not available at checkout, please contact us at info@cellregen.health for assistance.

2. Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

3. Shipping Methods & Timeframes

  • USA Shipping:
    Standard Delivery: 3–5 business days
    Expedited Delivery: 1–3 business days (where available)

  • International Shipping:
    Standard International: 7–14 business days
    Shipping time may vary depending on customs and local postal services.

Please note: delivery times are estimates and not guaranteed.

4. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping on qualifying orders during promotions.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

6. Lost or Delayed Shipments

If your order is significantly delayed or lost in transit, please contact us at info@cellregen.health. We will work with the carrier to resolve the issue or issue a replacement if necessary.

7. Incorrect Shipping Information

Please ensure your shipping details are accurate at the time of checkout. We are not responsible for packages lost due to incorrect or incomplete addresses.

8. Questions

For any shipping-related inquiries, please reach out to:
📧 info@cellregen.health